QUICK SHIP
For all online purchases, we assess (at checkout) a flat 20% shipping fee for all US delivery destinations. Please connect with us directly for all non-US delivery.
For rugs & fine art, please see details below:
MADE TO ORDER + CUSTOM + BESPOKE
Due to the handcrafted nature of our items, special packaging and processes are undertaken to ensure safe shipping and arrival to your habitat of choice. We can only determine actual shipping charges when the item is ready, and we know its carton dimensions and final destination. Any potential / additional custom duty taxes may be billed by third-party courier services and are passed directly to the customer.
RUG
All of our rugs are available for immediate shipping (via air) from our Asia warehouse for a additional cost of between $500 - $1000 USD, (+/-) dependent on size, weight and final destination.
FINE ART
Our fine art is available for immediate dispatch (via air or sea) from the artists’ studios. They will co-ordinate with you regarding delivery, insurance requirements and costs of such.
QUICK SHIP
Items from our US warehouse are ready to ship within 2 weeks of purchase. Select items from our Asia warehouse ship within 3 weeks, and may incur additional costs related to duties and handling fees. Our concierge team will assist with any additional fees and / or lead time requirements.
MADE TO ORDER
Handcrafted by our artisans, production begins after receipt of a 50% deposit. Lead times are approximately 16 weeks, including 5-6 weeks for production and 6-7 weeks for shipping (via sea).
CUSTOM
Tailored to your specifications, production begins after finalizing design, fit, and finishes along with receipt of a 50% deposit. Lead times mirror “Made To Order” at approximately 16 weeks.
BESPOKE
Bespoke projects have variable lead times based on scope, given each item is individually unique and crafted with meticulous attention to material and design.
RUG
All of our rugs are ready for immediate dispatch from our Asia warehouse, and standard delivery (by air) to a US destination is approximately 3-4 weeks. Please connect with us directly for all non-US delivery.
FINE ART
Our fine art is available for immediate dispatch (via air or sea) from the artists’ UK studios. They will co-ordinate with you regarding delivery, insurance requirements and costs of such.
