ORders

Modifications

QUICK SHIP & MADE TO ORDER | No modifications are possible.

CUSTOM & BESPOKE | Modifications of any kind are only possible before the product is in production. We keep you notified of your order’s progress, so if there is an opportunity to modify aspects of your order, we will do our very best to accommodate.

Cancellations

QUICK SHIP & MADE TO ORDER | You have 7 days from the date of order payment to cancel the order.  Cancellations are not possible thereafter.

CUSTOM & BESPOKE | All sales are final and no cancellations are possible.

Minimum order quantities

There are no minimum order quantities for any of our items. Order one or as many as you'd like.

Manufacturing Lead Times

QUICK SHIP | There are no manufacturing lead times, only shipping times.

MADE TO ORDER | We indicate all manufacturing lead times on each product page. We will notify you directly in case the lead times need to be extended, due to material supply or other production related issues.

CUSTOM & BESPOKE | Our talented concierge team will keep you notified on all product progress, from production to shipping and final delivery.

Tracking Orders

QUICK SHIP | All online sales will generate tracking details to monitor shipping.

MADE TO ORDER, CUSTOM & BESPOKE | Our logistics team will provide all tracking details on your products, from shipment to delivery.